We’ll process your order within 24-48 hours (excluding holidays—gift-givers gotta rest, too). After that, it’s up to the shipping speed you choose at checkout. So whether you’re a planner or a procrastinator, we’ve got you covered.

You can modify or cancel your order within 12 hours of placing it—just email us at hello@augustanddote.com with your order number and request. But honestly, unless you’re the market for even more, why would you want to change your order? These goods are that good

We keep it flexible: all major credit cards, Shop Pay, PayPal, Apple Pay, and Google Pay. You should be thinking about how to plus-up your gifts, not worrying about inflexible payment options. We’ve got you.

Your card will be charged for the full amount as soon as you place your order. Consider it the official start of your gift-styling journey.

We sure do, just choose your preferred shipping speed at checkout. Whether it’s a last-minute gift or you’re just really excited to get your order, we’ve got options to make it happen.

We currently only ship within the U.S. If you’re outside of these areas, send us a note and let us know where we should expand to. No promises, but ask and you (might) receive.

We don’t accept returns, but if something isn’t right, let us know. Seriously, we want you to love what you ordered, so reach out—we’ll do our best to make it right.

That’s never the kind of unboxing experience we have in mind. Email us at hello@augustanddote.com with photos of the packaging and the damaged item, and we’ll work with you to make it right.

Not right now, but we’re listening. Let us know which items you’d love to snag on their own, and we’ll keep it in mind for the future. (We’re all about thoughtful suggestions.)

Not yet—but we’re planning to in the future. Got something specific on your wish list? Let us know, and we’ll keep it in mind for future releases. Who knows, you might just be the inspiration behind a new collection.

It’s in the works. Stay tuned—we’ll be rolling out wholesale soon, and it’ll be worth the wait. Want to know when it drops? Send us a note and we’ll make sure you’re on the list.